When employees need help with a complex insurance question, they shouldn’t have to sit on hold for 40 minutes and explain their situation to someone in a distant call center. They should reach a neighbor, someone who knows Utah, knows the local providers, and genuinely wants to help.
That’s the core promise of University of Utah Health Plans, which has offered health insurance to Utahns since 1998.
One common misconception that stops employers from considering U of U Health Plans is the belief that employees need to use University of Utah facilities to stay in-network. Account Executive Mike Mackey says that’s simply not true.
“You can see doctors all throughout the state, from Logan to St. George and everywhere in between,” he explains. “We’ve got doctors everywhere. But of course, when you need the best of the best care, University of Utah Health is here for you too.”
In fact, members have access to over 19,000 providers statewide, plus national coverage for employees who may be traveling or have a child away for college in another state. This matters especially for employers headquartered anywhere outside of Salt Lake County. Most employees won’t be near the University hospital; and they don’t need to be.
U of U Health Plans also offers flexible benefit structures, including traditional HMO and PPO plans alongside HSA-compatible options, giving employers the ability to build a package that fits their workforce.
Beyond broad access, U of U Health Plans invests in care that goes beyond the doctor’s office. Its care management team works one-on-one with members to solve problems that don’t fit neatly into a claims form. Like helping a member entering long-term care find a place to board their pet, or connecting a family to a home assessment program to reduce a child’s asthma triggers.
“Sometimes what you need isn’t available at the doctor’s office,” says Mackey. “That’s where local care managers make a real difference. They can help people find the community resources right in their neighborhood that are actually there to help them.”
For Utah employers looking for a benefits partner that knows the state, the providers, and the people, local expertise is more than a nice-to-have. It’s the whole point.
University of Utah Health Plans
Find more information and choose your plan at uhealthplan.utah.edu
